Last updated: 08 April 2026
RitchieIOT is an IoT solutions provider based in South Africa, offering billing platforms, impact monitoring systems, building automation, and energy management solutions. Our website is https://ritchieiot.co.za.
For privacy-related queries contact us at: info@ritchieiot.co.za
We use Google Analytics (ID: G-XEQ8LZ6PYB) to understand how visitors use our website. Data is aggregated and anonymised where possible. You may opt out via your cookie preferences.
We do not sell, rent, or trade your personal information. We may share data with:
As a data subject under POPIA, you have the right to:
To exercise any of these rights, email info@ritchieiot.co.za. We will respond within 30 days.
You may also contact the Information Regulator at inforegulator.org.za.
We implement appropriate technical and organisational measures to protect your personal information, including HTTPS encryption and secure server configurations. No method of internet transmission is 100% secure, but we strive to protect your data at all times.
Our website may link to third-party sites such as our affiliate partners Rapidnet and Rackzar. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.
Our services are not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
By accessing or using the RitchieIOT website (ritchieiot.co.za) or any services provided by RitchieIOT, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.
RitchieIOT is an IoT solutions provider based in South Africa, offering software platforms, connectivity solutions, and IoT-related services to businesses. These terms govern your use of our website and any software licenses or services purchased through us.
You may use this website for lawful purposes only. You agree not to:
If you access any of our software platforms (e.g., the billing platform or EZ Impact), you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
Upon purchase of a software license from RitchieIOT, we grant you a non-exclusive, non-transferable, revocable license to use the specified software in accordance with the plan purchased and these Terms.
You may not:
Software licenses are provided on a subscription basis as outlined in our pricing. Fees are billed in advance and are non-refundable unless otherwise stated. We reserve the right to modify pricing with reasonable notice.
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of RitchieIOT and is protected by South African and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Our website may contain links to third-party websites, including affiliate partners such as Rapidnet and Rackzar. These links are provided for convenience only. RitchieIOT has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.
Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
To the fullest extent permitted by South African law, RitchieIOT shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of our website or services.
Our total liability to you for any claim arising under these Terms shall not exceed the amount paid by you to RitchieIOT in the three months preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless RitchieIOT and its directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of your use of the website or services, your violation of these Terms, or your violation of any rights of a third party.
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy tab to understand our practices.
These Terms of Service are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the South African courts.
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website after any changes constitutes your acceptance of the revised Terms.
If you have any questions about these Terms of Service, please contact us: